Last updated: 24 August 2026
1. Who we are
digitab operates this website and provides digital-signage software and related services. Questions about this policy or our use of personal information can be sent to info@digitab.al.
2. Information we collect
When you contact us or request a demo, we collect the information you submit, such as your name, work email, location, rollout details, and message. Our hosting and security systems may also record basic technical information, including IP address, browser type, requested page, and request time.
3. How and why we use information
We use personal information to:
- respond to questions and demo requests;
- recommend and prepare a suitable digitab setup;
- provide requested trial, onboarding, and support communications;
- protect the website and diagnose operational or security problems; and
- meet legal, accounting, or regulatory obligations.
Depending on the context, we rely on steps requested before entering a contract, our legitimate interests in operating and securing the service, consent where required, or compliance with a legal obligation.
4. Service providers and disclosures
We may share information with providers that support website hosting, email delivery, infrastructure, security, and professional services. They may process information only for the relevant service and under appropriate safeguards. We may also disclose information when required by law, to protect legal rights, or as part of a business reorganization. We do not sell personal information.
5. International processing
Some service providers may process information outside Albania or the European Economic Area. Where applicable, we use contractual and other safeguards intended to protect information during those transfers.
6. Retention
We retain contact and demo-request information only for as long as reasonably needed to respond, manage the business relationship, resolve disputes, and meet legal obligations. Technical logs are retained for operational and security purposes for a limited period.
7. Cookies and similar technology
We use Google Analytics to understand how visitors use this website and improve its content and performance. Google Analytics may use cookies or similar technologies and receive usage and technical information such as pages visited, interactions, device and browser details, approximate location, and IP address. We do not use this website for personalized advertising. Essential technical storage may also be used when necessary to deliver requested functionality or maintain security.
8. Your rights
Subject to applicable law, you may ask to access, correct, delete, restrict, or receive a copy of your personal information, or object to certain processing. You may also withdraw consent where processing depends on consent. Contact us at info@digitab.al. You may also lodge a complaint with the competent data-protection authority.
9. Security and policy updates
We use reasonable technical and organizational safeguards, but no internet transmission or storage method is completely secure. We may update this policy as our services or legal obligations change. The latest version and update date will remain available on this page.